Where is your factory located?

MUTO Wire Screen Co.,Ltd. is located in East Industrial Zone, Hehuang Road, Anping County, Hengshui City, Hebei Province, China

Are you an integrated supplier for filter equipment?

Yes, we can provide one-stop filtration solutions to customer according to customer’s requirements.

Can you provide samples?

Yes, we can produce by your samples or technical drawings.

How about the quality control in your factory?

MUTO Wire Screen has the SOP (Standard Operation Procedure) and all the production step must follow up this SOP. Each screen and equipment needs to undergo quality inspection before it can be shipped out. Meanwhile we also gather the feedback from the customers and the front-line workers, to keep on improving our work.

Will you offer the pre-sales service?

Yes, we have an experienced pre-sales team to support customers not only the technology but the solution.

What about the after-service? Will you send your engineer to my country to help commission and install the machine?

Surely, we have many experience technical engineers for oversea service, they would help you install machine and support training to workers also.

What is the delivery time of the product and the machines?

Generally, for the screens products it will take 7 to 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. For the machines, the delivery time is depended on the machine options. Normally, the delivery time of standard machine could be within 20 to 40 days.

What is the warranty of the product?

For the screens, the warranty depends on the materials, normally 3 to 6 months. You may ask us for exact warranty for each product. For the machines, except for consumables, come with a one-year warranty.

Do you provide any spare parts with machine?

Yes, MUTO will provide one set standard spare parts to customer according to different equipment.

FAQ - well screens

Sizning fabrikangiz qayerda joylashgan?

MUTO Wire Screen Co., Ltd. Sharqiy sanoat zonasi, Hehuang yo'li, Anping tumani, Hengshui shahri, Xebey viloyati, Xitoyda joylashgan
Siz filtr uskunalari uchun integratsiyalashgan yetkazib beruvchimisiz?

Ha, biz mijozning talablariga muvofiq mijozga bir martalik filtrlash echimlarini taqdim eta olamiz.
Siz namunalar bera olasizmi?

Ha, biz sizning namunalaringiz yoki texnik chizmalaringiz bo'yicha ishlab chiqarishimiz mumkin.
Zavodingizdagi sifat nazorati haqida nima deyish mumkin?

MUTO Wire Screen SOP (Standart operatsiya tartibi) ga ega va barcha ishlab chiqarish bosqichi ushbu SOPga amal qilishi kerak. Har bir ekran va jihoz jo'natilishidan oldin sifat nazoratidan o'tishi kerak. Shu bilan birga, biz o'z ishimizni yaxshilashda davom etish uchun mijozlar va oldingi ishchilarning fikr-mulohazalarini to'playmiz.
Sotishdan oldingi xizmatni taklif qilasizmi?

Ha, mijozlarga nafaqat texnologiyani, balki yechimni ham qo'llab-quvvatlash uchun tajribali sotuvdan oldingi guruhimiz bor.
Xizmatdan keyingi xizmat haqida nima deyish mumkin? Mashinani ishga tushirish va o'rnatishda yordam berish uchun muhandisingizni mamlakatimga yuborasizmi?

Albatta, bizda xorijda xizmat ko'rsatish bo'yicha ko'plab tajribali texnik muhandislar bor, ular sizga mashina o'rnatishga yordam beradi va ishchilarga yordam berishadi.
Mahsulot va mashinalarni yetkazib berish muddati qanday?

Odatda, ekran mahsulotlari uchun oldindan to'lovni olganingizdan keyin 7 dan 20 kungacha vaqt ketadi. Muayyan etkazib berish muddati mahsulot va buyurtma miqdoriga bog'liq. Mashinalar uchun etkazib berish muddati mashina imkoniyatlariga bog'liq. Odatda, standart mashinaning yetkazib berish muddati 20 dan 40 kungacha bo'lishi mumkin.
Mahsulotning kafolati qanday?

Ekranlar uchun kafolat materiallarga bog'liq, odatda 3 oydan 6 oygacha. Bizdan har bir mahsulot uchun aniq kafolat so'rashingiz mumkin. Mashinalar uchun, sarf materiallaridan tashqari, bir yillik kafolat beriladi.
Mashina bilan ehtiyot qismlarni ta'minlaysizmi?

Ha, MUTO mijozga turli jihozlarga ko'ra bitta to'plam standart ehtiyot qismlarni taqdim etadi.

TSS