Where is your factory located?

MUTO Wire Screen Co.,Ltd. is located in East Industrial Zone, Hehuang Road, Anping County, Hengshui City, Hebei Province, China

Are you an integrated supplier for filter equipment?

Yes, we can provide one-stop filtration solutions to customer according to customer’s requirements.

Can you provide samples?

Yes, we can produce by your samples or technical drawings.

How about the quality control in your factory?

MUTO Wire Screen has the SOP (Standard Operation Procedure) and all the production step must follow up this SOP. Each screen and equipment needs to undergo quality inspection before it can be shipped out. Meanwhile we also gather the feedback from the customers and the front-line workers, to keep on improving our work.

Will you offer the pre-sales service?

Yes, we have an experienced pre-sales team to support customers not only the technology but the solution.

What about the after-service? Will you send your engineer to my country to help commission and install the machine?

Surely, we have many experience technical engineers for oversea service, they would help you install machine and support training to workers also.

What is the delivery time of the product and the machines?

Generally, for the screens products it will take 7 to 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. For the machines, the delivery time is depended on the machine options. Normally, the delivery time of standard machine could be within 20 to 40 days.

What is the warranty of the product?

For the screens, the warranty depends on the materials, normally 3 to 6 months. You may ask us for exact warranty for each product. For the machines, except for consumables, come with a one-year warranty.

Do you provide any spare parts with machine?

Yes, MUTO will provide one set standard spare parts to customer according to different equipment.

FAQ - well screens

Waar is jou fabriek geleë?

MUTO Wire Screen Co., Ltd. is geleë in East Industrial Zone, Hehuang Road, Anping County, Hengshui City, Hebei Provinsie, China
Is u 'n geïntegreerde verskaffer vir filtertoerusting?

Ja, ons kan eenstop-filtrasie-oplossings aan die klant verskaf volgens die kliënt se vereistes.
Kan u monsters verskaf?

Ja, ons kan vervaardig deur u monsters of tegniese tekeninge.
Hoe gaan dit met die kwaliteitsbeheer in u fabriek?

MUTO Wire Screen het die SOP (Standard Operation Procedure) en al die produksiestap moet hierdie SOP opvolg. Elke skerm en toerusting moet kwaliteit-inspeksie ondergaan voordat dit uitgestuur kan word. Intussen versamel ons ook die terugvoer van die kliënte en die frontlinie-werkers om aan te hou om ons werk te verbeter.
Sal jy die voorverkoopdiens aanbied?

Ja, ons het 'n ervare voorverkoopspan om kliënte te ondersteun nie net die tegnologie nie, maar die oplossing.
Wat van die na-diens? Sal jy jou ingenieur na my land stuur om te help om die masjien in gebruik te neem en te installeer?

Sekerlik, ons het baie ondervinding tegniese ingenieurs vir oorsese diens, hulle sal jou help om masjien te installeer en opleiding aan werkers ook te ondersteun.
Wat is die afleweringstyd van die produk en die masjiene?

Oor die algemeen sal dit vir die skermprodukte 7 tot 20 dae neem nadat u u vooruitbetaling ontvang het. Die spesifieke afleweringstyd hang af van die items en die hoeveelheid van u bestelling. Vir die masjiene is die afleweringstyd afhanklik van die masjienopsies. Normaalweg kan die afleweringstyd van standaardmasjien binne 20 tot 40 dae wees.
Wat is die waarborg van die produk?

Vir die skerms hang die waarborg af van die materiaal, gewoonlik 3 tot 6 maande. U kan ons vra vir presiese waarborg vir elke produk. Vir die masjiene, behalwe vir verbruiksgoedere, kom met 'n een-jaar waarborg.
Verskaf jy enige onderdele met masjien?

Ja, MUTO sal een stel standaard onderdele aan die klant verskaf volgens verskillende toerusting.

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